Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, Canon Hospitality Management LLC . The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description:

• Supervisory experience with major hotel brands

• The skills and experience to lead a team to consistently and deliver exceptional guest service

• Knowledge of local and state compliance laws

• The ability to implement CHM procedures as they relate to cost control and inventory management

• The ability to ensure that hotel policies and brand standards are consistently followed

• Effective communication and problem-solving skills as it relates to guests and associates.

• Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive, friendly, courteous and service oriented manner.

• Must be able to multitask and prioritize to meet deadlines

• The ability to develop the leadership qualities of all staff

• Comply with CHM regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• The ability to maintain positive relationships with the management company, property owners, and clients

Qualifications:

• Assisting with the overall performance of the hotels operation to include, but not limited to Guest Satisfaction, Brand Quality Assurance, Budget and Labor

• Executes the training of all associates as it relates to brand and company standards to maximize revenues and service culture

• Responsible for maintaining compliance, and up to date on new initiatives for the brand and company

• Be aware of, and in compliance with, all local and state laws

• Implement and train on all CHM procedures that relate to cost control and inventory management

• Maintain positive relationships with Management, Company, Owners and Clients

• Support and inspect safety and security standards to ensure compliance

• Support guest experience and satisfaction in all operations

• Work closely with corporate team’s leadership to ensure property and company goals are being achieved

• Assist with Accounts Payable, Accounts Receivable, Guest Voice and the Sales Process

Salary + Bonus + Benefits

This company is an equal opportunity employer.

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